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From Bangladesh, to a world of opportunity.Here to help
REAL PEOPLE. REAL SUPPORT.

A helping hand for every shipment.

Find a quick answer or tell us what you need.

How do I book an air freight shipment?

Enter your origin, destination, ready date and cargo details. Compare available options, add shipper and consignee information, then review and pay.

How is chargeable weight calculated?

Chargeable weight is the greater of gross weight and volumetric weight. Volumetric weight is length × width × height in centimetres × quantity ÷ 6,000. Airline divisor and rounding rules vary by carrier.

Which payment methods are supported?

The payment design includes SSLCommerz, bKash and bank transfer. Online payment verification and bank transfer approval will be connected during backend development.

Can I track my shipment?

Yes. Use your booking reference or air waybill (AWB) on the tracking page.

Can I ship dangerous or temperature-sensitive goods?

Availability depends on the airline, route and required documentation. Contact support before booking goods that require special handling.

What happens if I need to cancel?

Cancellation eligibility, deadlines and charges depend on the airline's confirmed conditions. Review those conditions before payment. The policy pages here are design drafts awaiting business approval.

Let’s keep your business moving

Email: support@sowdagor.com
Phone: +880 1700 000000

Dedicated freight operations desk (24/7 flight monitoring)

How can we help?

Send us a message and our freight operations team will assist with your shipment.

Our support team typically responds within 15–30 minutes during transit hours.